Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We have a fixed shipping rate of $5.99 USD to all destinations worldwide.

While Free Shipping on all those order which is values is less than $75 USD.

 

Which payment methods are accepted in the Online Shop?

We accept all major credit/debit cards (VISA, Mastercard, AMEX) and PayPal payments. We do not accept personal checks, money orders, direct bank transfers, or cash on delivery.

How long will delivery take?

Shipping takes 2-5 weeks depending on location. Some distant areas can take a bit longer. But we will get to you.

How secure is shopping in the Online Shop? Is my data protected?

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider’s network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

How do I track my order?

A tracking number will be provided to you in your Shipping Confirmation email. You may use the number and track your order at www.17track.net.

Will I receive a confirmation number when I place my order?

Yes, all customers will receive an order number after placing their orders.
Please contact us if you don’t receive one within 24 hours.

Send us an email